All Greater Giving clients are certified 501c(3) or 501c(6) nonprofit organizations and process credit card transactions through Greater Giving for tickets, sponsorships, donations, and auction items. All clients receive industry best Client Services technical and account support at no extra cost, but our largest accounts often need a more robust, tailored level of support and strategic guidance to help plan and execute complex, high revenue fundraising projects. 

We designate clients as Premier based on a combination of criteria, including but not limited to: national/federated/multi-chapter organizational status, annual card processing, number of events per year, and multi-day events.

In short, anything you want to that is connected to using Greater Giving for your fundraising projects. Types of meetings range from an annual account review to look at next year’s plans for using Greater Giving, to detailed event-day prep sessions where we pour over every bit of data related to successfully pulling off check-in and auction sales. Recent meetings include:

• Setting up a GG event site with ticket & sponsorhips sales
• Allocating admissions and using the RSVP feature
• Online Bidding and event-day health checks
• Groups & Tables and Go Time best practices
• Key reports for the full event cycle
• Multi-day event troubleshooting and strategy
• Training new staff who are in charge of vital GG functions for the next project