Overview

Guests can chose to pre-register their card at check-in and breathe easy for the rest of the evening, knowing that their check-out and item pick-up will be fast and effortless. Auctionpay automates many of your check-in and check-out tasks, so staff and volunteers can be more welcoming and relaxed with event guests.


You can choose between three types of Auctionpay equipment—terminals, USB or mobile card readers. Each type creates a positive first impression and will help your organization project a professional image.

The Auctionpay Mobile Card Reader is a small card-swipe device, which plugs into the audio port of a tablet. The Auctionpay Card Reader (USB) is a card-swipe device attached to a mouse pad, which plugs into a USB port of your laptop or PC. You may only use the Mobile Card Reader in conjunction with the Greater Giving application (App) downloaded from either the Apple iTunes Store or Google Play. Terminals are used at check-in and check-out as stand-alone equipment or can be synced with Event Software PC.


Our secure terminals and card readers are designed exclusively for nonprofit auctions and fundraisers. Registration, cashiering, and post-event reconciliation are all automated with Auctionpay.

Datasheet

Features

Card Reader & Mobile Card Reader

  • Guests swipe credit cards at registration; information is securely stored
  • Guests can pre-register credit cards at registration; Card readers are connected directly to computer(s), so credit card information is encrypted and securely stored in the software as part of the database
  • Credit card data is linked to the guest’s bidder number for easy tracking during the event
  • At the end of the event, guests verify successful bids and pick up their purchases—skipping the cashier and dramatically reducing lines
  • Banking reports can be printed on networked printers in the check-out area
  • After the event, using the card readers, funds are transmitted to bank via an Internet connection
  • Funds are transmitted to your account within five business days after payments are submitted
  • The card reader is used in conjunction with Greater Giving Event Software, allowing direct integration for a more streamlined process

How does the card reader work?


Terminals

  • Guests swipe credit cards at registration; information is securely stored
  • Credit card data is linked to the guest’s bidder number for easy tracking during the event
  • At the end of the event, guests verify successful bids and pick up their purchases—skipping the cashier and dramatically reducing lines
  • After the event, using the card readers, funds are transmitted to bank via an Internet connection
  • Funds are transmitted to your account within five business days after payments are submitted
  • After the event, using the terminals, batch payments are transmitted
  • Settlement reports are password-protected and printed directly from the terminals for review
  • The terminal easily integrates with Greater Giving Event Software PC and other event management software to save you time and effort

What Our Clients Say



"One of our past event challenges were items left over after the auction due to guests not picking them up or having incomplete contact information to contact the high bidder. After using Greater Giving, all of our items were sold the night of the event. And our attendees have been really happy with the streamlined process - much shorter check-out lines."

— San Francisco 49ers Foundation, CA

More Success Stories


FAQS

What is the difference between the credit card readers and the terminals?

The Auctionpay USB Card Readers (USB) are an alternative to using terminals for taking credit card payments. The card reader is used in conjunction with Greater Giving Event Software at check-in and check-out, eliminating the data exchange (sync) processes and improving the efficiency and speed of guest registration and check-out.

What is the difference between Auctionpay Mobile Card Readers and Card Readers (USB)?

The Auctionpay Mobile Card Reader is a small card-swipe device which plugs into the audio port of a tablet in conjunction with the Greater Giving application (App) downloaded from either the Apple iTunes Store or Google Play. The Auctionpay Card Reader (USB) is a card-swipe device attached to a mouse pad which plugs into a USB port of your laptop or PC.

Can I use both types of card readers at my event?

Yes, the Card Readers (USB) are designed to be used with any USB enabled device. The Mobile Card Readers are designed to be used with the audio port on a tablet (e.g. headphone jack).

How many Auctionpay card readers or terminals do I get?

The number of devices sent to your event is based on the number of bidders you anticipate for your event. The general rule of thumb is 1 device per 100 guests. At a minimum, Greater Giving will ship 2 card readers or terminals to your event.

Do I rent card readers or terminals, or do I own them?

Greater Giving clients do not purchase card readers or terminals. We will work with you well in advance of your event to reserve the appropriate number of terminals and training material for your use, and ship them to arrive prior to your event, in enough time to train volunteers and staff before event night. You ship those devices and materials back to us within four business days after your event.

What training is provided?

In addition to the training DVD and videos already posted on our Website, the packing box also includes paper documentation showing how to set up either the card reader or terminal system and details of use. Greater Giving’s Support team is also available to assist you with any questions.

What happens if the guests don't pre-register their credit card?

If a guest chooses not to pre-register their card, they can still pay via a credit card at the end of the event.

Do I need to set up a merchant account?

Once you have signed up for the Auctionpay service, Greater Giving will set up a merchant account for you.

Is it necessary to have a phone line or Internet connection at the event?

When you use Auctionpay to take credit card payments, neither a phone line nor an Internet connection are required to take those payments the night of the event. Final charges for both terminals and card readers are sent after the event when you are done reconciling all charges. If you used terminals at your event, final charges are sent from the Master terminal to the bank for processing via an analog phone line. If you used card readers at your event, final charges are sent to the bank for processing via an Internet connection from the PC used at the event in conjunction with the card readers.

What if the power goes out during the event?

In the event of a power loss, if the PCs you are using with the card readers have stored battery power, your data is retained and saved. The Auctionpay terminals will also retain the application and the data in the event of power loss. For the terminals, as soon as power is restored, run a Credit Report as a paper backup of all data stored on the Master terminal.